Public service is the work of people who provide goods and services to the public, often in areas such as healthcare, education, or energy. These may be supplied by government agencies, independent state-funded institutes, non-governmental organizations (NGOs), private companies or volunteers. The term may also refer to a range of work that is characterized by a dedication to the common good, from volunteer fire departments and ambulance corps to community organizations that help homeless or mentally ill individuals and schools that serve low-income children.
The public sector is unique because it provides a wide variety of jobs and offers first class benefits, including health and life insurance. As a result, the jobs in the public sector are highly sought after by those who are looking for work that is both rewarding and meaningful.
However, the public’s appreciation and respect for government service has been declining since the 1960s with the exception of two brief periods in the 1990s during the Clinton administration and immediately following the September 11 terrorist attacks. Today, there is a deep distrust of the federal government.
The ability to understand and adapt to changing political environments is crucial for those working in public service. They need to be able to communicate effectively, both written and oral, with those they serve and with those with whom they interact on a daily basis. This includes the ability to empathize with those that they are trying to help, whether they are negotiating with a criminal or helping a single mother get back on her feet.
About the Author
